{"id":1070,"date":"2026-04-07T20:02:00","date_gmt":"2026-04-07T20:02:00","guid":{"rendered":"https:\/\/dianaludwick.com\/?p=1070"},"modified":"2026-04-12T17:05:52","modified_gmt":"2026-04-12T17:05:52","slug":"kpis","status":"publish","type":"post","link":"https:\/\/dianaludwick.com\/?p=1070","title":{"rendered":"KPIs"},"content":{"rendered":"\n<pre class=\"wp-block-verse\">Success in business is <br>carefully defined,<br>measured, tracked, reported <br>and then iterated upon.<br><br>Return on Investment<br>is validated through the<br>identification of<br>Key Performance Indicators.<br>KPIs are the heart of ROI.<br>ROI is the life force of growth.<br><br>Beyond the Boardroom, <br>however, \"KPIs\" can be <br>evalutated in different,<br>yet just as important ways.<br><br>For instance, take the variant:<br><em>Key Perks and Inclusion.<\/em><br>Capture this essential indicator <br>for sustained progress in many ways:<br><br>How earnest are <br>your colleagues' tutorials?<br><br>What goodies and generosities<br>get you in the door each day?<br><br>How many voices are heard<br>in presentations to leadership?<br><br>How welcoming <br>are your departments?<br><br>How feasible are your <br>performance expectations?<br><br>What percentage of employees <br>feel safe and respected?<br><br>How many forms <br>of complementary caffeine <br>and refreshments <br>are made available?<br><br>What is the ratio of leaders to staff<br>who live the stated corporate values?<br><br>How clear are your cultural norms?<br><br>How many people are willing <br>to offer guidance and clarity?<br><br>How traceable <br>is the DNA of the <br>company's origin story <br>to its current trajectory?<br><br>These kind of KPIs<br>are the real metrics <br>for longer term success \u2014<br>inherent trust and motivation.<br><br>Sound values in action<br>make bandwidth for innovation.<br>In turn, that creativity <br>delightfully drives up the EBITDA.<br><br>Kindness is a KPI.<br>Valuing humans for all<br>their nuances and potential<br>is, demonstrably, good business.<br><br><\/pre>\n","protected":false},"excerpt":{"rendered":"<p>\u201cKPIs,\u201d a reflection on what matters for long-term business success. Written April 07, poem 097 in a series of 365 poems written by Diana Ludwick in 2026. &#8220;Emotions Math,&#8221; a calculation of facial expressions and feelings. Photo by Diana Ludwick (c) 2026. Drawings by Maddy B.<\/p>\n","protected":false},"author":2,"featured_media":1089,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7,2],"tags":[441,577,587,38,583,292,584,576,579,582,585,11,581,586,578,575,580,571],"class_list":["post-1070","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-2026-poetry-challenge","category-poems","tag-april","tag-business","tag-caffeine","tag-community","tag-creativity","tag-culture","tag-curiosity","tag-kpis","tag-metrics","tag-people","tag-perks","tag-relationships","tag-roi","tag-snacks","tag-success","tag-trust","tag-values","tag-workplace"],"_links":{"self":[{"href":"https:\/\/dianaludwick.com\/index.php?rest_route=\/wp\/v2\/posts\/1070","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dianaludwick.com\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dianaludwick.com\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dianaludwick.com\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/dianaludwick.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1070"}],"version-history":[{"count":5,"href":"https:\/\/dianaludwick.com\/index.php?rest_route=\/wp\/v2\/posts\/1070\/revisions"}],"predecessor-version":[{"id":1090,"href":"https:\/\/dianaludwick.com\/index.php?rest_route=\/wp\/v2\/posts\/1070\/revisions\/1090"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dianaludwick.com\/index.php?rest_route=\/wp\/v2\/media\/1089"}],"wp:attachment":[{"href":"https:\/\/dianaludwick.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1070"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dianaludwick.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1070"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dianaludwick.com\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1070"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}