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# KPIs
- URL: https://dianaludwick.com/kpis/
- Published: 2026-04-07T20:02:00.000Z
- Updated: 2026-10-24T20:09:51.000Z
- Description: “KPIs,” a reflection on what matters for long-term business success. Written April 07, poem 097 in a series of 365 poems written by Diana Ludwick in 2026. "Emotions Math," a calculation of facial expressions and feelings. Photo by Diana Ludwick (c) 2026. Drawings by Maddy B.
- Author: Diana Ludwick
- Tags: 2026 Poetry Challenge, Poems, April, Business, Caffeine, Community, Creativity, Culture, Curiosity, KPIs, Metrics, People, Perks, relationships, ROI, Snacks, Success, Trust, Values, Workplace, #Migrated-1792872215677, #wp, #wp-post, #Import 2026-10-24 20:03

Success in business is   
carefully defined,  
measured, tracked, reported   
and then iterated upon.  
  
Return on Investment  
is validated through the  
identification of  
Key Performance Indicators.  
KPIs are the heart of ROI.  
ROI is the life force of growth.  
  
Beyond the Boardroom,   
however, "KPIs" can be   
evalutated in different,  
yet just as important ways.  
  
For instance, take the variant:  
*Key Perks and Inclusion.*  
Capture this essential indicator   
for sustained progress in many ways:  
  
How earnest are   
your colleagues' tutorials?  
  
What goodies and generosities  
get you in the door each day?  
  
How many voices are heard  
in presentations to leadership?  
  
How welcoming   
are your departments?  
  
How feasible are your   
performance expectations?  
  
What percentage of employees   
feel safe and respected?  
  
How many forms   
of complementary caffeine   
and refreshments   
are made available?  
  
What is the ratio of leaders to staff  
who live the stated corporate values?  
  
How clear are your cultural norms?  
  
How many people are willing   
to offer guidance and clarity?  
  
How traceable   
is the DNA of the   
company's origin story   
to its current trajectory?  
  
These kind of KPIs  
are the real metrics   
for longer term success —  
inherent trust and motivation.  
  
Sound values in action  
make bandwidth for innovation.  
In turn, that creativity   
delightfully drives up the EBITDA.  
  
Kindness is a KPI.  
Valuing humans for all  
their nuances and potential  
is, demonstrably, good business.